Shipping
In Australia
Parcels will be sent via Australia Post. Postage rates are as follows:
Regular Post: $10 per order. Free for orders over $150.00
Express Post: $15 per order.
International Shipping
International shipping is available, and a quote will be provided based on the destination and weight of the items.
Potts Point Bookshop Returns Policy For Online Purchases
We understand that there will be times when you may want to return items purchased on our website.
Change of Mind
The Potts Point Bookshop will accept “change of mind” returns up to 21 days from the date of purchase. The books need to be returned to the shop in new condition at the customer’s expense. A store credit will be valid for 3 years from the date of issue. Under Australian Consumer Law, we are under no obligation to provide a refund.
Damaged or Faulty Items
We understand that sometimes books get damaged in transit or are faulty. In this instance, in accordance with Australian Consumer Law, we are happy to replace any faulty item, and the Potts Point Bookshop will pay the postage charges associated with replacing the faulty item.
Refunds
Under Australian Consumer Law, we are under no obligation to provide a refund. We will, in exceptional circumstances, issue a refund and this will be decided on a case-by-case basis.